Power Savers FAQ

Can I enroll in the Power Savers Program?

Thank you for your interest. The LADWP Power Savers has closed for 2022 and is not currently accepting new applications.

What is the Power Savers Program?

• The Power Savers Program is an optional program for residential and small commercial electric customers who have eligible smart thermostats connected to their air conditioning.
• When summer temperatures climb, demand for electricity increases. The Power Savers Program is designed to help reduce high electricity—or peak—demand. Reducing peak demand can help control costs for all customers long term and reduce energy demand.
• Participants agree to brief, limited adjustments of their thermostats during peak electric demand periods from June 1 through October 31. Enrolled customers can anticipate at least one adjustment and a maximum of 20 adjustments per summer. Peak demand periods for adjustments typically occur on especially hot days. Adjustments will not occur on holidays. Adjustments of up to 4 degrees may occur on non-holidays between the hours of 1 – 10 pm PT and will last no longer than 4 hours.
• Participants will receive a $125 gift card per thermostat (for up to 2 thermostats) after being accepted into the program and a $60 gift card per thermostat (for up to 2 thermostats) each year for participating. Limited to two qualifying thermostats per household. Incentive(s) only available as an Amazon gift card. Incentive(s) cannot be applied as an LADWP bill credit.

How will I know if I’m eligible to enroll?

To be eligible to enroll, you must:

• Be a LADWP residential or small commercial electric customer.
• Use an eligible internet-connected thermostat for cooling.

Enroll Now

What is my enrollment incentive?

Participants will receive a one-time $125 gift card per thermostat after being accepted into the program. Limited to two qualifying thermostats per household. Amazon gift card delivered in 4 to 6 weeks. Incentive(s) only available as an Amazon gift card. Incentive(s) cannot be applied as an LADWP bill credit.

When will I receive the $125 gift card for enrolling in the Power Savers Program?

You will receive your $125 gift card per thermostat within 4 to 6 weeks of being accepted into the Power Savers Program. Limited to two qualifying thermostats per household. Amazon gift card delivered in 4 to 6 weeks. Incentive(s) only available as an Amazon gift card. Incentive(s) cannot be applied as an LADWP bill credit.

How do I receive the $60 gift card seasonal participation incentive?

You will receive a $60 gift card per thermostat at the end of the summer season for participating. Limited to two qualifying thermostats per household. Incentive(s) only available as an Amazon gift card. Incentive(s) cannot be applied as an LADWP bill credit.

Which thermostats qualify for the program?

Provider	Approved Thermostats
Alarm.com	Radio Thermostat CT30, CT80, CT100; Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat; 2GIG Z-Wave Plus™ Battery Powered Thermostat; Trane Z-Wave Thermostat; Linear Thermostat
ecobee	ecobee3, ecobee3 Lite, ecobee4, ecobee Smart, ecobee SmartThermostat with voice control
Emerson	Sensi™ Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat
Honeywell Home	Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, 9000 Smart Thermostat, 7-Day Programmable Smart Thermostat, VisionPro 8000 Smart Thermostat, Round Smart Thermostat, T5+ Smart Thermostat, T6 Pro Smart Thermostat, T9 Smart Thermostat, T10 Smart Thermostat
Lux	LUX/GEO, LUX KONO
Google Nest	Google Nest Thermostat, Google Nest Learning Thermostat, Google Nest Thermostat E

Where can I find the Terms & Conditions for this program?

You can find the program terms and conditions for all thermostat providers below:

Provider	Terms and Conditions
Alarm.com	Terms & Conditions
ecobee	Terms & Conditions
Emerson	Terms & Conditions
Honeywell Home	Terms & Conditions
Lux	Terms & Conditions
Google Nest	Terms & Conditions

How do I sign up for the Power Savers Program?

Visit www.enrollmythermostat.com/ladwp.
Confirm your eligibility for the Power Savers Program by answering these three questions:

1. Are you a LADWP residential or small commercial electric customer?
2. Do you use an eligible, internet-connected thermostat to control your central air conditioning?
3. Will you allow LADWP to make short, low-impact thermostat adjustments of 1 – 4 degrees Fahrenheit on high energy usage days (up to 20 adjustment events per season)?

If you answer yes to these three questions, please choose whether you have a thermostat to enroll in the Power Savers Program.

• If you have an existing thermostat, please select your thermostat among the eligible models.
• Click the Enroll Now button to go to your thermostat’s enrollment site, where you will follow a series of simple steps to enroll.
• Once your eligibility is confirmed by LADWP, you will be enrolled in the program. You will receive notification on your eligibility status in your account registered email. LADWP has partnered with EnergyHub to deliver the Power Savers Program. Program participants should add ladwp@energyhub.com and powersaversprogram@ladwp.com to their address book to receive all program-related emails.

Enroll Now

How will I know that a temperature adjustment is in progress?

Depending on your thermostat provider, notifications may appear on the thermostat or in your web or mobile application.

How will my thermostat be adjusted?

At the start of an adjustment event, your thermostat will be automatically adjusted up to four degrees above the current thermostat temperature.

• The adjustment will typically last no more than four hours on non-holidays and will occur between 1 p.m. and 10 p.m.
• Once the temperature adjustment is over, your thermostat will return to its normal set point and/or schedule.
• In some cases, your thermostat may be adjusted down 3 degrees prior to an adjustment event to precool your home.
• You can opt out of an event at any time from your mobile device, web browser or thermostat. When you opt-out of the event you also are opting out of the temperature adjustment.
• At the start of an adjustment event, your thermostat will be automatically adjusted up to four degrees above the current thermostat temperature.
• The adjustment will typically last no more than four hours on non-holidays and will occur between 1 p.m. and 10 p.m. Once the temperature adjustment is over, your thermostat will return to its normal set point and/or schedule.
• In some cases, your thermostat may be adjusted down 3 degrees prior to an adjustment event to precool your home.
• You can opt out of an event at any time from your mobile device, web browser or thermostat. When you opt-out of the event you also are opting out of the temperature adjustment.
• Adjustment events will only affect the temperature by a few degrees, with minimal impact on comfort. You can easily opt out of an event at any time, for any reason. Your participation is voluntary and you will retain control of your thermostat.

Am I allowed to opt out of thermostat adjustment events?

Yes. At any time during an event, you can opt out from your thermostat, mobile device or web app.

Does opting out of the pre-cool opt me out of the thermostat adjustment event?

For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment. If you own an Ecobee device, you must also opt out of the temperature adjustment.

How do I unenroll from the Power Savers Program?

Send an email to powersaversprogram@ladwp.com requesting to end your participation in the Power Savers Program. Un-enrolling from the program will end your participation for all of your enrolled thermostats. Once you unenroll in the program, you will not receive the annual participation incentive.

What if I have additional questions about the program?

Please email powersaversprogram@ladwp.com.