DTE Smart Savers

What is the DTE Smart Savers program?

DTE’s voluntary demand response program is designed to reward you for reducing your electricity use during periods of high demand, while helping the environment and reliability of the electricity grid.
Participants agree to brief, limited events which adjust their thermostats during peak electric demand until October 1st. You can anticipate at least one adjustment, and a maximum of up to 10 adjustments per summer. Peak demand periods for adjustments typically occur on especially hot days. Adjustments will occur on non-holiday weekdays.
DTE residential or small commercial business electricity customers who have installed a qualifying connected thermostat controlling their central air conditioning system are eligible.
You have the option of choosing which adjustments you participate in, but the more you participate, the more chances you’ll have to win.

How does the DTE Smart Savers program benefit the community?

The program:

Supports Michigan’s energy initiatives.
Protects our environment by lowering emissions.
Helps reduce the cost of peak energy in our region.

How will I know if I’m eligible to enroll?

To be eligible to enroll, you must meet the following qualifications:

You are a DTE residential or small commercial business electric customer.
You use your thermostat to control your central air conditioning.
You have an installed, eligible internet-connected thermostat.
You must have AMI metering installed at your service address.
You must not have a second separately metered service like, for example, the Interruptible Air Conditioning rate.
You must not be enrolled in the DPP Smart Currents program.

How do I receive the $20 participation incentive?

You’ll receive a $20 gift card of your choice annually at the end of each season for staying enrolled and participating in events throughout the season.

The annual incentive can be terminated at any time at the discretion of the Utility Company.

When will I know if I have won a $500 e-gift card?

All 10 winners of the $500 e-gift card will be notified by November 1st and will receive their e-gift card no later than December 31, 2020.

The sweepstakes was only offered for the 2018, 2019, and 2020 seasons.

Which thermostats qualify for the program?

Provider	Approved Thermostats
Alarm.com	Radio Thermostat CT30, CT80, CT100; Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat
ecobee	ecobee3, ecobee3 Lite, ecobee4, ecobee Smart, ecobee SmartThermostat with voice control
Emerson	Sensi™ Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat
Honeywell Home	Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, 9000 Smart Thermostat, 7-Day Programmable Smart Thermostat, VisionPro 8000 Smart Thermostat, Round Smart Thermostat, T5+ Smart Thermostat, T6 Pro Smart Thermostat, T9 Smart Thermostat, T10 Smart Thermostat
Lux	LUX/GEO, LUX KONO
Nest	Nest Thermostat, Nest Learning Thermostat, Nest Thermostat E
Radio Thermostat	Filtrete 3M-50, CT30, CT50, CT80
Vivint	Radio Thermostat CT100 with Vivint Go!Control Panel

Where can I find the Terms & Conditions for this program?

You can find the program terms and conditions for all thermostat providers below:

Provider	Terms and Conditions
Alarm.com	Terms & Conditions
ecobee	Terms & Conditions
Emerson	Terms & Conditions
Honeywell Home	Terms & Conditions
Lux	Terms & Conditions
Nest	Terms & Conditions
Radio Thermostat	Terms & Conditions
Vivint	Terms & Conditions

Where can I find the Official Rules for the sweepstakes?

You can find the official rules here: https://mercury.energyhub.net/t/terms/dte/rules-dte.html.

How do I sign up for DTE Smart Savers?

Confirm your eligibility for the DTE Smart Savers program with these three questions:
1. Are you a DTE residential or small commercial business electric customer?
2. Do you use your thermostat to control your central air conditioning?
3. Will you allow DTE to make short, low impact thermostat adjustments on high energy usage days?
If you confirm these three questions, please choose whether you have an internet-connected thermostat to enroll in the DTE Smart Savers program or if you would like to purchase a thermostat.
- If you have an existing thermostat, please select among the eligible models.
- If you don’t have an existing eligible thermostat, please choose a model, purchase and install it. Once you have installed and activated, come back to enroll your new thermostat in the DTE Smart Savers program.
- Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll.
- Once your eligibility is confirmed by DTE, you will be enrolled in the program. You will receive notification on your eligibility status in your email.

How will I know that a temperature adjustment is in progress?

Depending on your thermostat provider, notifications may appear on the thermostat or in your web or mobile application.

How will my thermostat be adjusted?

At the start of an event, your thermostat will be automatically adjusted up to 4 degrees above the current temperature.
The adjustment will typically last no more than 4 hours, and will occur between 3 pm and 7 pm. Adjustments will not occur on holidays.
Once the temperature adjustment is over, your thermostat will return to its normal set point and/or schedule.
In some cases, your thermostat might be adjusted down 3 degrees prior to an adjustment event to pre-cool your home or business.
You can opt out of an event at any time from your mobile device, web browser, or thermostat. For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment. If you own an ecobee device, you must also opt out of the temperature adjustment.

Will participating in the program negatively impact my comfort?

Adjustments events will only affect the temperature by a few degrees, with minimal impact on comfort. And you can easily opt out of an event at any time, for any reason. Your participation is voluntary.

Am I allowed to opt out of thermostat adjustment events?

Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app.

Does opting out of the pre-cool opt me out of the thermostat adjustment event?

For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment. If you own an ecobee device, you must also opt out of the temperature adjustment.

How do I unenroll from DTE Smart Savers?

Send an email to dte@energyhub.com requesting to end your participation in the DTE Smart Savers program. Unenrolling from the program will end your participation for all your enrolled thermostats.

What if I have additional questions about the program?

You can reach out to dte@energyhub.com.

Do I qualify for the free Google Nest Mini?

The Google Nest Mini offer was only available for customers who applied by October 31, 2020.

What happens with my free Google Nest Mini if I unenroll from the program?

If you unenroll from the program, you can keep your Google Nest Mini, however, you will no longer be eligible to earn your seasonal participation incentive.